• We accept PNG or AI file formats.

• Please put in any instructions included within the PO when placing your order, such as specific dimensions, placement, etc.
• Email orders@nextdaypress.com if you forgot to put it the notes section during checkout.

• On adult apparel, files are set to print between 2"-3" from collar.
• On youth apparel, files are set to print between 1.5"-2" from collar.
• All adult mockups are based on size medium.
• For any specific print placements, please put that in notes.

• No, we cannot print trademarked/copyrighted designs. We can print licensed designs as long as you can provide the paperwork for licensing.

• Yes, there is a 12 piece minimum.

• Please send all PO's to orders@nextdaypress.com

• Type (Hoodies, Sweatshirts, T-Shirts, or Aprons etc)
• Print Size (See below for different print sizes)
• Print Location (Front, Back etc)

• You will receive a confirmation email once your order has been placed
• We order garments as orders come in, with our production turnaround time of 3-5 business days.
• When you are sending in your own items for decoration, please use our "Order Number" as PO for companies like Sanmar, SS, AlphaBroder etc. This will speed up order processing once items are received by receiving department.

• Yes, you must supply your own garments. We will be providing the prints and not the blank items.
• Anything over 60/40 blends are fine, the best fabric option is 100% cotton. Some of 50/50 blends, and Tri-blends are ok as well.
• Please allow for 5% spoilage on customer supplied items. Above 5%, NextDayPress will replace with comparable item from Sanmar, or SSActivewear. Or issue credit of wholesale cost of comparable item.

Monday-Friday: 8:00am-4:00pm (PST)

• Because we use water-based print, it is not recommended to do tone on tone printing. Black ink, for instance, will be difficult to see on a black shirt.

• We are using CMYK printing process to print full color graphics. Due to the nature of 4 color print process, exact colors, or pantone matches aren't guaranteed. RIP (Raster Image Processor) software used with our printing presses will try to match colors as close as possible. In most cases it matches 85%+.
• If you are concerned about color matching, our recommendation is to get one item printed to verify color accuracy.

• Your order will leave our facility within 5 business days, and you will receive your order based on the shipping option you chose during check out.
• You can also check progress on your order under "My Account" then going to that specific order details.

• Yes, we can ship to most of the countries internationally except some countries in Africa and Asia.

• Contact orders@nextdaypress.com if you have any issues.

• Due to nature of customized product, it's not possible to take item back. However, ImprintMaker will accept the return of merchandise, or reprint in case of error on our end.
• Refunds can take up to 7 days depending on the speed of your bank or credit card company.
• In case of misprint on customer supplied items, allow for 5% spoilage. Above 5%, Imprintmaker will replace with comparable item from Sanmar, or SSActivewear. Or issue credit of wholesale cost of comparable item.

• Please refer to our terms & conditions for cancellations. Unprinted orders can be cancelled with 24 hours after placing order.